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The Legal Stuff

Terms & Conditions

By accepting a consultation with BsyncLIFE you agree to the following terms and conditions:

All advice, data and material is our opinion based on personal experience and information gathered through various scientific, medical and holistic sources provided for educational purposes only. Our programs are designed for health, wellness and vitality. We make no claims to diagnose, treat or cure illness and dis-ease, or prescribe any medical treatment as under current Australian Law only a licensed medical practitioner can do so. Our programs are not intended to replace a one-on-one relationship with a doctor or health care professional and if you act on any advice without the supervision of a licensed medical professional you do so at your own risk

We accept no responsibility for your choices but encourage you to take responsibility for yourself and make your own health care decisions. Always seek truth and trust what you feel in your heart. It is only our opinion that releasing emotional issues, balancing healthy relationships in all areas of life, maintaining a body free of chemicals, drinking clean water, eating nutritional whole foods, sunlight, regular exercise, spiritual practice and living your life purpose is healthy for you. This is the foundation of our 9 Virtues of Health, Wellness and Vitality

It is our life purpose to share with you the information we have gathered on a natural, holistic way of life learned through our own experience and thorough research, in the hope that we can lead by example so you too may choose to live a healthy lifestyle that is right for you

Individual results may vary as each set of life conditions are unique, but the deeper you commit to yourself the more you will benefit and that is something we can guarantee

We will show you the way, the power is in your hands to heal your life. Let our light guide you

Privacy Policy

By using this website you agree to the following privacy policy:

We respect your privacy. All information is kept private and confidential, and we are committed to keeping it that way. Your personal information will never be sold or voluntarily shared with third parties or vendors without your expressed consent.

That being said, this is a digital world and some of your data is automatically collected when you visit this website. While maintaining our commitment to your privacy, we may collect personal and non-personal identifiable information about you. Personal identifiable information includes your name, address, phone number and email which you voluntarily enter into our website. We collect this information so that we can properly fulfill your orders and this data is stored on our server for our records. You have the option to choose a password to create an account, place an order and access your information. It is your responsibility to protect the security of your login information.

Non-personal identifiable information includes your IP address and how you navigated through our web site. We may collect this information so that we can identify general shopping and navigation patterns to better understand how to improve your experience with us. Non-personal identifiable information is sometimes shared with third parties such as Google, and is dependent on YOUR personal privacy settings when entering our website.

You can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/

FYI, you can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

No credit card or financial information is ever collected on this website or stored on our servers. We do not collect this information from you. Beyond Synchronicity Pty Ltd has engaged the services of the third party PayPal to fulfill all financial obligations and liabilities. 

You may view the privacy policies for the payment processors used by PayPal here:

 https://www.paypal.com/us/webapps/mpp/ua/privacy-full

 This website is registered with an independent site certification. To ensure that you are shopping with complete safety, you can feel confident knowing we offer the highest degree of security by the use of Secure Socket Layer (SSL) Certification. The certificate issued by the certification authority confirms to your browser that you are communicating with the authentic BsyncLIFE website. This certificate enables secure communications between your browser and our server allowing the safe transmission of personal information. Our SSL has 256 bit encryption.

European residents, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right please contact us here. Furthermore, we hold your information to fulfill contracts we may have with you such as when you place an order with us. Your information is transferred outside of Europe so we can fulfill contractual obligations.

We reserve the right to modify this privacy policy from time to time to include changes to our practices or for other operational, legal or regulatory reasons.

If you have any questions about our privacy policy, the practices of this website, or your dealings with this website, please direct all queries to the BsyncLIFE Team by emailing love@bsynclife.com

Returns & Refund Policy

By placing an order with BsyncLIFE you agree to the following returns & refund policy:

We make every effort to ensure the highest standards are maintained in the processing of every order. That being said, we’re not robots, we’re human! So please double-check your entire order upon arrival. We will not honor any claims unless made within 7 days of receipt of goods. If your order has been damaged or appears to have been opened during shipping, please keep it in the original packaging, take a few photos, and notify us immediately. Remedy will be subject to courier service terms and conditions. Manufacturing faults will always be honored.

If you need to make a claim, please contact the BsyncLIFE Team at love@bsynclife.com

We do not accept returns because you changed your mind or made an incorrect choice. We encourage you to double check every order prior to making your purchase! Any returns that are accepted must be authorized by an appropriate staff member from the BsyncLIFE Team PRIOR to being returned and arrangements must be made in writing. Unauthorized returns will be considered a donation, we’ll be sure to find them a good home 😉

Any return based on our error will be rectified as soon as possible and at our expense, provided the goods remain unopened & intact and are returned to us in the provided form. Any authorized returns that are not based on our error are subject to a 20% re-stock fee, and must also be unopened and intact. Sale items are not returnable.

At the time of making your booking for any consultation a non-refundable booking fee of 20% will be incurred to cover administration costs.

Cancellations for consultations must be made at a minimum of 48 hours prior to your booking to receive an 80% refund of the consultation price.

Cancellations made within 48 hours of your booking will be subject to a 50% administration fee of the remaining funds.

Once work has commenced on any service, that includes but is not limited to, phone/video consultations, email consultations, or the development of any other audio/visual service or customized works, cancellations will not be accepted and there will be no refund.

Beyond Synchronicity Pty Ltd, BsyncLIFE, and any Consultant or Authorized representative for the company reserves the right to postpone any consultation without notice and without accepting any liability. The nature of our business is subject to emergency situations, we reserve the right to not have to choose between paying your bill and saving someone’s life, and we want to take this opportunity to thank you for being a decent human being with regards to this matter.

Beyond Synchronicity Pty Ltd, BsyncLIFE, and any Consultant or Authorized representative for the company reserves the right to cancel any booking at any time. Upon cancellation at our discretion a full refund will be applied.

Refunds are processed within 7 business days and facilitated through PayPal. If you used a credit card, it may take longer for the refund to appear in your account based on the terms and conditions of your individual merchant processor.

Gift Certificate Terms & Conditions

By purchasing or redeeming a gift certificate with BsyncLIFE you agree to the following terms & conditions:

Gift certificates are available to purchase worldwide and may be used for any products and services available in our shop at the time of redemption, up to the value of the certificate.

All terms and conditions of BsyncLIFE apply to the holder of the gift certificate. It is the responsibility of the purchaser to inform the holder of the certificate of current terms and conditions so they can make an informed decision upon redemption of the certificate. We accept no liability for any mis-communications between the purchaser and the redeemer of a gift certificate.

Gift Certificates can be used as partial payment of the total cost of any order.

Any shipping or tax charges that may apply are the responsibility of the redeemer of a gift certificate.

Any remainder of credit between the final purchase amount and value of the gift certificate will not be refunded. Remaining credit may be used as partial payment towards your next order as long as the certificate is still valid.

Gift Certificates can not be exchanged for cash.

All gift certificates are valid for 12 months after the date of purchase. No exceptions will be made.

Refunds of all gift certificates will only be accepted within 7 days from the date of purchase. Full purchase price will be refunded. From 7 days after purchase and onwards, no refunds will be given, no exceptions.

The “order number” issued to the purchaser that appears in the confirmation email associated with the purchase of the gift certificate will become the voucher number attached to the gift certificate.

It is the responsibility of the purchaser to attach the order number to the certificate in the appropriate section.

Gift certificates will not be accepted unless they contain the authorized order number or personal confirmation can be arranged with the purchaser of the gift certificate.

General Terms & Conditions

By placing an order with BsyncLIFE you agree to the following general terms & conditions:

We aim to process all orders within 2-5 Business days. Many of our products are specialty items, hand made, and subject to strict manufacturing processes honoring the Sun and Moon cycles that govern our world. There’s a sprinkle of magick in every order, so thank you for your patience while we invest the time to create it for you.

Australia Post is our preferred national courier service. Larger items or custom orders may be subject to third party couriers at our discretion. You may be provided with tracking for your items if it applies to your order and with consideration of shipping rates charged. Once your item has been shipped it is out of our hands and any queries must be taken up with the courier service provider.

We will endeavor to do our best wherever possible to resolve shipping issues that may arise, however our actions are limited to Australia Post terms and conditions.

All Standard International orders will be shipped via Australia Post International. Shipping costs DO NOT include Import fees, Duties, or Taxes. These fees are calculated and charged by the delivering countries customs agency once the shipment has arrived and are the responsibility of the customer.

Under no circumstances will any package be declared at any amount other than the invoice amount. This practice is illegal, don’t ask us to do it because we won’t.

Once a package has arrived to the delivering countries customs center it is out of our control. We highly suggest contacting your local customs agency for updated information as a first point of contact and prior to requesting any investigations.

Any returned package due to non-compliance of Customs Fees/Rules & Regulations/Restrictions is subject to a 20% restocking fee. All shipping charges are non-refundable.

We are not able to take responsibility for packages once they have left Australia. All Australia Post International tracking details will be provided so that the customer can track the package themselves.

Products once received by a customer must be stored in a cool, dry place away from direct sunlight and out of the reach of children. This is your responsibility.

We reserve the right to refuse any sale, at our discretion, and without any liability.

We reserve the right to change our prices at any time, without notice, and without any liability.

We reserve the right to modify any product or service, at our discretion, and without any liability.

We reserve the right to discontinue any product or service, at any time without notice, and without any liability.

We reserve the right to correct any inaccuracies, honest mistakes, omissions and errors made including, but not limited to, product descriptions, pricing, promotions, special offers, product shipping charges and stock availability.